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- You can cancel the order before your order gets shipped.
- We can cancel the orders with or without prior information to customer, due to damage of products or accidental sick/death of live fish while packing, natural disaster examples are floods, hurricanes, tornadoes, earthquakes, tsunamis, and other geologic processes.
- We (fisheshop.com) have right to cancel any order if the issue is with payment policies and shipping policy.
- We (fisheshop.com) can cancel the order if we are not able to serve the location/area/ pincode , please check with customer care team regarding delivery -before placing order.
- Any Non- Payment upon orders will be auto cancelled.
- If we are not able to ship due to transportation saftey of fishes, we will cancel ( before it we will discuss with customer)
- Few pincodes are Not serviceable under our logistics ,with with the orders are get cancelled or requested for delay delivery
- unserviceable or non transportation area based orders can't be shipped, please contact customer for alternate options.
- We can cancel the prepaid order also with out without info as per the stock availability and do refund.
- We take more time for some orders,its all depends on the stock availability,if you can't wait you can ask us to cancel the order.
- Once order is shipped, after shipment if customer cancelled that will not be accepted as cancellation, the amount will not be refunded.
- Incase of the delivery time if customer is not avaiable for collecting later changed to cancel and refund the paid amount is not accepted by us and cant be refunded
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